Refund policy

Richual Return Policy

All sales are final. We do not offer returns or refunds.

Exchanges for sizing may be requested within 7 days of delivery, subject to the following:

  • Items must be unworn, unwashed, and in original packaging with tags attached.

  • Exchanges are only available for the same item in a different size, while supplies last.

  • Customers are responsible for shipping costs on exchanges.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery at Contactofficialrichual@gmail.com and we will resolve the issue.